Pool Service Technician

At Splashworks Total Pool Management, we’re more than just pool experts — we are a team committed to excellence, teamwork, and continuous improvement. Our core values are what we call the SPLASH Standard. Our core values are more than words on a page, they reflect who we are, how we work, and what we stand for. These values guide every decision, interaction, and commitment we make as a team. By living the SPLASH standard, we deliver an outstanding experience for our customers, build trust with one another, and create a culture we are proud to be part of.

S – Service Excellence

We deliver fast, consistent, and high-quality service at every touchpoint. We follow our playbook, take initiative, and go above and beyond to exceed customer expectations.

P – Professionalism

We act with integrity, honesty, and respect. Whether working with customers or with each other, we are reliable, accountable, and solution-oriented in every interaction.

L - Loyalty & Trust

We build strong, lasting relationships through transparency and dependability. We earn trust by being consistent, responsive, and committed to doing the right thing, even when no one is watching.

A – Accountability

We take full ownership of our responsibilities & results. We hold ourselves and each other to high standards and take action to resolve problems without excuses.

S - Safety & Respect

We prioritize safety in everything we do and maintain a workplace where everyone feels valued. We communicate with care and treat all people, team members, customers, vendors, and partners with dignity and respect.

H – Hungry to Improve

We bring energy, curiosity, and a growth mindset to every task. We seek feedback, embrace challenges, and continuously look for ways to grow, individually and as a team

Guided by both the Splash Standard and the motto, “One Team, One Goal” we take pride in providing top-quality residential and commercial pool services through operational efficiency and customer care. Our goal is to be the most admired pool company for both employees and customers.

Key Responsibilities:

• Perform routine pool maintenance, including skimming, brushing, and vacuuming pools
• Check and adjust chemical levels to ensure water is balanced and safe for swimming
• Inspect and clean pool equipment, including pumps, filters, and heaters
• Troubleshoot and repair minor pool equipment issues
• Provide friendly and professional customer service
• Maintain accurate service records and reports
• Ensure all safety protocols are followed

Requirements:

• Previous experience in pool service or maintenance is a plus, but we are willing to train the right candidate
• Basic knowledge of pool equipment and chemicals
• Ability to troubleshoot and perform minor repairs
• Valid driver’s license with a clean driving record
• Strong communication and customer service skills
• Ability to work independently and manage time effectively
• Physical ability to lift equipment and work in various weather conditions

Summary

As a Pool Service Technician, you will be responsible for the maintenance and cleaning of residential and commercial pools, ensuring they are safe and enjoyable for clients. Reporting to the Service Manager, you will utilize your core skills in pool maintenance and cleaning, along with your premium skills in mechanical knowledge and equipment repair. Strong customer service and communication skills are essential, as you will interact directly with clients. A valid driver's license is required for this role, enabling you to travel to various job sites efficiently. Join our team and contribute to maintaining pristine pool environments.